Blockbuster -- An Inconvenient #@$!%* Store

[Storm Eagle]

Am I the only person who hasn't had problems with Blockbuster? Well, except for maybe this one time where I returned a video game on time, yet got something in the mail saying that they never got it and it's past its due date. I called the store to tell them that I did return it on time, and they did find it. So I didn't have to pay a late fee for nothing. It was just one store though, so I can't let a screw-up on one store sour my view on the general chain.

As for Netflix, I've gotten DVDs that were broken or unplayable in some way, and all I had to do was tell them, and they sent me a better copy straight away.