Blockbuster -- An Inconvenient #@$!%* Store

[manasecret]

Originally Posted by Dylflon

If my store had a DVD resurfacing machine we'd be in business. But for some reason we don't.

It all comes down to a customers DVD player. Some DVD players can handle really scratched DVDs. And on the reverse side of that coin, I've had people complain to me about brand new DVDs that had never been rented before not working on some people's players.

It's hard to gauge whether a DVD is unplayable or not. But if it looks like someone has run their car keys along it (which some DVDs I've handled have looked like) we send it away to be fixed up.

I had no idea there were DVD resurfacing machines, and I'm a little surprised that something like that works. I Googled it and found some neat-looking machines, Azuradisc seems to be the popular one. Do most Blockbusters have one of those things?

[Dylflon]

Originally Posted by manasecret

I had no idea there were DVD resurfacing machines, and I'm a little surprised that something like that works. I Googled it and found some neat-looking machines, Azuradisc seems to be the popular one. Do most Blockbusters have one of those things?

Some of the bigger ones do. My store is pretty small.