Norton sucks. Worked for 3 months(never found a virus), and now it wants me to pay 20 bucks for a year of virus updates. Screw you norton. Be sure to download Ad-aware. Best damn free program ever. You can find it at
www.lavasoftusa.com
As for computer fixing places, I hate them. They screwed up our old one. The internet wasnt working, we had a tech guy from ATandT come, he was on it for like 2 hours, couldnt figure it out, so we took it to some place, and it came back smelling like smoke, and I swear the graphics card was never quite the same. Thats why when I start having big problems with my new one im gonna figure them out myself.