Thumbs Up to Customer Service - Page 2

DarkMaster · 08-06-2003, 01:03 PM

I talked to a Square Soft rep a long time ago when I had this ****ty website. He was going to check out the site and see if he would publish or something (I think he was just humoring me) and I talked to him for a while through emails. Nice guy, he was willing to help me out a lot. (even though the website was damn ****ty and I never really received anything from them).

Ginkasa · 08-06-2003, 04:05 PM

When my XBox stopped reading discs, Microsoft took, fixed it, and sent it back all in a few days for free.

Warranty was out too. They extended it. Yeah, it was happy..

*shrugs and walks away*

One Winged Angel · 08-06-2003, 04:28 PM

Quote:

Originally Posted by gekko

That's cause Apple's customer support is amazing. Dell is rated high too, worst customer support I've ever dealt with, problem never fixed, refuses to replace product. I will never give them another cent.

I called Xbox support a couple days ago, and after listening to music for a while I got this hot chick on the line, and she asked for my number :eek: Went to cancel my PSO account and she said "Oh, sorry, I do MSN. Please call back later when our Xbox support guy comes in." WTF? I called the Xbox line, not MSN. I should never get these people! You could've told me during that long wait with music and MSN ads that I should just hang up, would've made my life easier. Dumbasses.

I just deleted my account on PSO, do you actually have to call them to cancel?

Jonbo298 · 08-06-2003, 04:48 PM

If you cancel online, it should automatically cancel the account within a week. I cancelled mine online and I never got a charge in the mail.
*Edit*
Nevermind what I said. I'm thinking of the GC version, not the XB version.
*To gekko*
I just read your whole post and I just have to say this...."That's what you get when a company that does too many things/has too many things at once tries to branch out even farther"
*ducks the stones*
*oh god, here come the boulders......cartoon run.....*

gekko · 08-06-2003, 04:50 PM

Quote:

Originally Posted by One Winged Angel

I just deleted my account on PSO, do you actually have to call them to cancel?

On Xbox, it's not handled by Sega, it's all done by Microsoft. So no signing in to the website and canceling. You need to call their customer service and cancel it. You can subscribe from the game, but you can't unsubscribe. It's stupid.

PureEvil · 08-06-2003, 08:49 PM

Quote:

Originally Posted by gekko

...after listening to music for a while I got this hot chick on the line, and she asked for my number :eek:

You can't tell if she was hot or not based on her voice, you donkey!

She could have been a horribly disfigured freak with a smooth voice for all you know. God...

Joeiss · 08-06-2003, 09:57 PM

Quote:

Originally Posted by PureEvil

You can't tell if she was hot or not based on her voice, you donkey!

She could have been a horribly disfigured freak with a smooth voice for all you know. God...

lol...

All of my experiences of meeting girls online have been bad when they have really sexy voices on the phone! lol. They sound soo hot when you call them, and then you meet them for coffee or for a movie, and YUCK! hahah

gekko · 08-06-2003, 10:48 PM

Quote:

Originally Posted by PureEvil

You can't tell if she was hot or not based on her voice, you donkey!

She could have been a horribly disfigured freak with a smooth voice for all you know. God...

Sure you can. I think you just have poor judgement. You can tell a lot by the voice of a person.

And Joeiss, why the hell do you meet girls you talk to online? One day it's going to be a 300 lbs man with a hard-on.

Joeiss · 08-06-2003, 10:51 PM

I meet girls in a special way. I tell them what I am wearing before I meet them, and I ask what they are wearing as well. I usually arrive a bit late, and I wear something different. If the chick is hot, I meet her. If she is not, I run away. It's that simple.

gekko · 08-06-2003, 11:17 PM

Start off the relationship on a lie. Always a good way to do it.

Joeiss · 08-06-2003, 11:28 PM

Oh yeah! That's the way I do things.

One Winged Angel · 08-07-2003, 01:06 AM

Gekko, is there a number I need to call or should I just call XBox Customer support?

Stonecutter · 08-07-2003, 02:05 AM

Until you have a SBC subsidiary as your phone company you haven't known customer Service Hell.

gekko · 08-07-2003, 07:26 PM

Quote:

Originally Posted by One Winged Angel

Gekko, is there a number I need to call or should I just call XBox Customer support?

Xbox customer support is the number. Then go to Xbox Live issues, and Billing/Cancelation issues. Not sure which numbers they are, but the lovely recording will tell you.

1-800-4MY-XBOX

Dylflon · 08-08-2003, 01:14 PM