has to do with HP.
computer companies load on a bunch of thier software and thier programs onto a computer when you buy from them.
Which is why is usually best to do a reformat right off the bat when ya get the computer.
And instead of sending it into them. I would of saved everything i needed and reformated it anyway. put XP on from scratch. thats when its at its best. (altho i never had a prob with xp upgrading from win98 either. but i hear it runs faster cuz it gets rid of files xp doesnt need)
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