Guess what happened to me two days ago

[Storm Eagle]

Actually, I complained via e-mail at bestbuy.com. When I talked to one of my friends about this, he suggested I take it up with a district manager instead of reporting it to the store where the indicent happened. He said I should get more effective results if I take it up with the district manager, and I figured it should be safer that way. I was actually waiting later in the day yesterday to call the store at first, because I figured the guy might not be there, and I'd be least likely to end up on the phone with him. So I called the number for the district manager, and ended up speaking to a lady on the other end. I told her what happened, she gave me a case number, and said to file a complaint at bestbuy.com via e-mail. She apologized for what happened to me, so I guess she was sincere. Unfortunately, due to legal issues, I won't be allowed to know about what happened when the dispute gets settled. However, I might know if I can come back to the store or not.