I called Sony's Customer Service today, and it was a great experience. My PS2 has not been working for about a month, so I called and asked what they could do about it. I answered some questions, and tried some stuff on the PS2, but nothing worked. So he asked for my email address, and said he would email the shipping information for the PS2 to get fixed. It turns out that there will be no cost for the fixing, except for that of the shipping! I was very glad to hear this, because some people have had to spend about $50 (or so I've heard).
Overall, it was a great customer service... And I was wondering if you guys had any positive or negative experiences with videogame Customer Service reps!
Yep...
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