[BreakABone]

Why this wasn't in the PSN down thread is beyond me, but Sony has handled this situation terribly, IMO. And that's the only thing I truly fault them for.

It took them about a week AFTER the attack to make some type of statement to the press/audience. And even then they didn't really offer up much follow-up so there has been a lot of confusion about the entire situation.

Then about a week ago they held the press conference in Japan to address the situation, what they were doing and how they were gonna compensate fans. But only gave vague details, like it will be up within the week (it wasn't), they don't know what was stolen but knew the CC security codes weren't and they were misquoted/translated into saying something like the information was encrypted. Stuff like that gets out and its hard to stay ahead of it.

And really since then, they've been relatively quiet again, just offering a vague it will be fully up by the end of the month statement this morning.