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thatmariolover · 12-16-2008, 09:19 PM

So my Steam account was hijacked. It actually happened ages ago, and I had filled out one of Valves (retarded) account recovery requests but never heard back. I included the photo of my HL2 collectors edition CD case (with CD key) to prove I was the owner and all of the other things they require.

I received an automated notification that my request had been received and then never heard ANYTHING back. And the fact that Valve has no phone number to call and complain about the situation really bothers me.

Ultimately I bought the Orange Box when it came out and started playing again. But I added my old account as a buddy on Steam to monitor activity. For quite a while nobody had accessed it, which I found odd. But more recently I picked the game up again, and now somebody is using the account and has changed their nickname to 'Alex'.

I'm considering opening another petition to recover the account but don't hold any real hope for it. Does anybody have any suggestions or personal experiences with Valve's account recovery?

12-16-2008, 09:19 PM	#1
thatmariolover GameTavern Plumber thatmariolover is offline Location: Minnesota Now Playing: Posts: 2,556	Steam Account Hijacked So my Steam account was hijacked. It actually happened ages ago, and I had filled out one of Valves (retarded) account recovery requests but never heard back. I included the photo of my HL2 collectors edition CD case (with CD key) to prove I was the owner and all of the other things they require. I received an automated notification that my request had been received and then never heard ANYTHING back. And the fact that Valve has no phone number to call and complain about the situation really bothers me. Ultimately I bought the Orange Box when it came out and started playing again. But I added my old account as a buddy on Steam to monitor activity. For quite a while nobody had accessed it, which I found odd. But more recently I picked the game up again, and now somebody is using the account and has changed their nickname to 'Alex'. I'm considering opening another petition to recover the account but don't hold any real hope for it. Does anybody have any suggestions or personal experiences with Valve's account recovery?