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Originally Posted by GameMaster
I would just tell them that you had already marked that day as unavailable and even though it's a holiday, the new computerized system failed to take into account the rehearsal for the play. And that's that. It's their responsibility to find someone to cover for their failed system, not yours.
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exactly right!
tell them that you gave the, your availability when you applied for the job. since the computer booked you outside of the given availability, you should not be expected to come to work. as well as the fact that you have something else to attend to. it will be up to them to find a replacement for you since it was their mistake to book you for that day.