[Kitana85]

That mother gave her child far too much control. To have a child in the position that leaves the 12 year old feeling that kicking a hole in the door is appropriate or acceptable is horrifying. I can't even imagine what my parents would have done to me!

On the flip side, what did the mother expect? She called the emergency line to say her kids were fighting? What did she want from the 911 operator-- parenting advice?!

Yes, I agree the 911 operator was a bit smart with her however, after all the calls he must go through in a day, I can rather see where he was coming from.