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View Full Version : Down with Best Buy


gekko
07-10-2002, 11:57 AM
:mad:

Well as none of you know, my digital camera was broken, again. I had the Best Buy performance service plan, 4 year plan, bought in 11/00. I had problems back in January 01, and had already replaced it once. Best Buy stops carrying the camera, and I was thinking "Sweet, new camera!" My thoughts was I can get a better camera for cheaper, and still have money to spend!

So I walk in, and the ****ers say I can't exchange it. They can send it in for repairs, which they estimate will take about a month, and then if they can't repair it I'll get to exchange it. I was like WTF? I need it this weekend ****ers! I mean, they sell it to you as a "No questions asked, you bring it in and we'll exchange it for you" policy. So I was like "**** you bitch! I already exchanged it once! Eat **** and die." Then they said "We'll they shouldn't have returned it in the first place. They just took your word for it that it was defective." Ooo, I was pissed. It's like "Yo bitch, turn the ****er on, see for yourself it's broken you slimy ****ing walrus-looking piece of ****!" Err... now they sent it in and I won't see it until 7/31. Of course, that's estimated. Try more like 8/31.

Now we gotta contact the old corporates, the ones who actually have power. Considering when I bought the $999 camera, the card had a $999 TV purchase on it, not to mention I spent $2100 recently there, and add that all to the little game purchases, they don't want to lose the business of gekko. Give me a new ****ing camera!

Where's the sweet-ass manager who held a PS2 for me? Damn Huan at customer service is on my hit-list! DIE MOTHER****ER!!! :minigun:

Joeiss
07-10-2002, 12:43 PM
The rage of an adolescent. It can be scary at times.

Blade Runner
07-10-2002, 01:47 PM
Wow! I'm am stunned by the amount of anger being expressed though this post. I also am stunned and hoping its a typo that you payed that much for stuff. Um....hope those ****ers die:sneaky:

Jonbo298
07-10-2002, 01:59 PM
Never trusted the Best Buy people. They just stood there behind the counter, watching me, waiting to pounce on me with their purchase plans :sneaky:

Happydude
07-10-2002, 05:29 PM
yeah that;s gotta suck when you can't have something you really need...never happened to me though:p

Perfect Stu
07-10-2002, 07:36 PM
:hmm:

:hmm:

:sneaky:

:unsure:

*people stare at him*

Uh...Down with Best Buy...Up with...Walmart? :unsure:

Joeiss
07-10-2002, 09:46 PM
Originally posted by Perfect Stu
Uh...Down with Best Buy...Up with...Walmart? :unsure:

Walmart is sweet. Don't be a "hata".

:unsure:

Happydude
07-10-2002, 09:48 PM
down with best buy...up with...BURGER KIND!!!!

:burger:

Jason1
07-10-2002, 09:48 PM
Wal-Mart sucks. They wont let you buy M rated games if your underage...what a bunch of crap...

Joeiss
07-10-2002, 09:57 PM
Originally posted by Jason1
Wal-Mart sucks. They wont let you buy M rated games if your underage...what a bunch of crap...

The one near my house does.

And I know a person who works there who gives me games un taxed.

Happydude
07-10-2002, 10:01 PM
:minigun2:


bastard!

The Germanator
07-10-2002, 10:21 PM
*always gets his games un-taxed* *smiles and walks away*

Drunk Hobbit
07-10-2002, 10:27 PM
I've never been in a Best Buy or Walmart...in fact I don't think I've ever seen a Walmart.

Jonbo298
07-11-2002, 12:19 AM
Poor Danchastu:( Still hasn't experienced slight goodness with Wal-Mart.

Jewels
07-11-2002, 01:35 AM
that poor guy that has never seen a wal-mart, first of all sorry about your damn camera those bastards! anywho, wal-mart is an ok store, but they dont sell c.d's like eminem and def tones without being edited those bastards!!! why cant they just sell the uneditied version next to it!!!??? aaaaaahhhhhhhh those bastards :(

gekko
07-11-2002, 12:59 PM
Originally posted by Jonbo298
Poor Danchastu:( Still hasn't experienced slight goodness with Wal-Mart.

But he HAS experienced Gay Mart. Not everyone gets to see one of those.

Drunk Hobbit
07-11-2002, 03:25 PM
Yes good old San Diego and their Gay Mart. Never been to that hellish city since. Still have the nightmares...

Cyrax9
07-11-2002, 07:32 PM
Well Gekko...

Beware of "ALIENWARE"! If you thinmk the mother ****ers at best buy suck Shi+ you need to get a load of this:

I got my PC back from Alienware after a nice "Disaster" that I'm sure you remember. First the ****ing @$$holes broke the damn yellow door off of the PC in shipping because some yahoo in florida dosen't know what a ****ing piece of damn scotch tape is! No biggie right, I'l just get a new door shiiped to me, right? Wrong! After I talk to Customer Abuse--I mean service they want me to pack the motehr-***ing PC up and send it back,AGAIN!!! I was two-seconds from sending it back when my father grabs the phone and yells at the poor b@st@rd on the other end "How loong is this kid gonna have to wait ofr his ***ing Computer?!?" The Tech who is now scared to death explains there "Policy" about PC-Doors and why I should have to spend $$$ to ship a 50lbs PC to florida for a 5 ounce door! My dad gets them to "Break-policy" on a one-time basis and send us the d@mn door. All's well int he land of AlienWarce PC's, right?

Wrong again! Not even a week after the "Repair" or Joking lack there of that "Alienware" made, they PC is fried again. I try the usual stuff but it won't even boot into Windoze safe mode, and my Recovery CD is Fsked up beyond belief. That's another "part" that they won't replace. I "try" to call Tech-Support, noticve I used the word "try". Every time I go to call them I get Disconnected halfway through the dialing process. Now I'm ****ing p*ssed! I call Customer Disatser, I mean serivce, service, and tell them I need to speak to a godd@amn Tech and can't call there Tech-Support Line because they keep disconnecting me! They quickly transfer me at which point I repeat the "Standard" repair procedures I've already tried, the Tech dosen't know his elbow from his @$$. Finally he tell's em to send it back to Florida again, this time I have no choice, I can't get into "Safe Mode" and the Recovery CD is defective, so I can't re-format, the BIOS changes they suggested were crap, and now my PC is back at the AW factory! I'm stuck on a lousy Gateway 2000 (yes it's that old that it has the old 2000 logo) with 300MHz worht of Winblows suckage, and restricted net-access because I'm using my Parent's PC.

The worst thing is that my Once-Great $3000.00 PC is now worth about as much as Enron stock!

Then two-days before the "disaster" I bought "Star Trek: Bridge Commander" with some amazing eye-candy. Now I'm playing it with specs that really are the bare minimum and Low-res graphcis that make this ships look like they're built from wodden baby blocks!

:mad: :mad: :mad: :mad: :mad:


Three things I've learned from this:

1. Make sure the ****ing Recovery CD works before you use your PC.

2. Never, ever buy another PC from Alienware or anyone else, build your own Computer.

3. Anything under "Warrenty" is automatically "programmed" to self-destruct the day the warrenty expires although this also backfires in most cases.


It's my personal belief that things under a warrenty are designed to break the day AFTER the warrenty expires.

Joeiss
07-11-2002, 07:43 PM
Woah... There is actually a Gay Mart? I thought that gekko was just saying like an inside joke or something.

Disgusting.

Jonbo298
07-11-2002, 08:29 PM
Thanx Cyrax. Next time I decide to buy a comp. I will make sure its not AlienWare after what you said. But I agree comps. have a secret code to destruct the day after warrany expires. But next time, if you have a CD burner, I'd recommend making 2-3 backups of the recovery CD and everything else. Just seems logical for me to do something like that.

gekko
07-11-2002, 10:21 PM
Cyrax, it's not Alienware. It's the entire PC world. Get a Mac.

gekko
07-31-2002, 01:11 PM
UPDATE! w00t! Aren't you all excited?

I got my camera today. Only been a month. Anyway, I got it back. If you remember, the flash card wouldn't format. Well I got it back and they said they replaced the broken flash card. Huh? Could've fool me. You took the ****ing flash card out and gave me back my cameraback ****ers!

Call em and get it back right? Well Best Buy will be happy to replace it, problem is they don't sell it. "We'll give you a new one, how big?" 340MB bitch! "Uhh... they don't make them that big. It should be like 32 or something." Three hundred and mother ****ing forty, eat it bitch! (Should I tell him a 1GB model exists?) "Umm... I'll need to call you back." **** you!

Way back when I got this camera, it sold for $7999 (damn prices have dropped), with a 16MB card. Then sold for $999 with the IBM Microdrive 340MB card. It cost me an extra $200 to get the ****er bundled it. At the time it retailed for $450.

I just checked, it still goes for over $150. No way I'm just gonna let the ****ers steal it. They **** me over by making me buy the ****ing plan, they instead of replacing my camera, they steal a $150 card out of it? ****, they stole my batteries too, but I won't bring that up ;)

What a ****ing scam. I'm getting my ****ing money back even if they make me go to court. Best Buy ****ing owns me a new camera, and $20000 plasma TV for damages :mad:

Shiz
07-31-2002, 01:40 PM
if i were best buy id be scared ****less.

Jonbo298
07-31-2002, 02:34 PM
Start going to all the local television stations, newspapers, you name it. If it gets out good enough, go to CNN! Best Buy will have to give in since they don't want a bad rap for the company.

gekko
07-31-2002, 03:04 PM
****ers now "claim" they got my card, and it shipping it to the local Best Buy. Now if it's still broken, I'm gonna be pissed as hell. I want my ****ing camera working!

Mike
07-31-2002, 03:15 PM
im happy that im building a comp insted of buying one now!

gekko
08-05-2002, 08:25 PM
Well got my card today, as expected, no work. Thankfully I had a nicer tech guy and manager to talk to this time. They were hesitant at first, but considering it's the second camera and they even shipped it back to Casio to fix, they were clueless. I ended up swapping it for a 4.0 megapixel Sony Cyber-shot. Granted I lose money with the deal, I still end up with a camera that's likely better than mine, smaller, and will work. All I want is a working camera.

Anyway, I took a couple of pics, without knowing how to use my camera, and they look good. Hopefully I'll luck out and finally have a good, working camera.

Joeiss
08-05-2002, 08:41 PM
This is why I get disposable cameras that come with free developing, and the option of getting the pictures onto a CD where I can put the pictures that I like onto my hard drive. This way it is fast and cheap, the way I like my hookers. ;)

PureEvil
08-05-2002, 08:52 PM
Originally posted by Joeiss
...fast and cheap, the way I like my hookers. ;)

Who doesn't?

As for the cameras though... They're fast and cheap, which translates to them sucking (No intended relation to the hooker thing). There's never zoom on them, never any this or that, or any other little fun useless junk.

Death to disposable cameras!

Stonecutter
08-05-2002, 10:20 PM
I believe the url is www.bestbuysux.org they feel your pain, as do I.

I once tried to return a movie after christmas (because I already had a copy of spaceballs) and, even though it was un opened, they would not accept it because there was no reciept and they didn't know if it was more than 30 days old. Now, what's the big deal? It's not like it's going to go bad after 30 days? If it was opened and I had claimed that it didn't work than I would agree with them but I thought that was pretty stupid considering the fact that I would have been happy with 14.99 in store credit. Now I refuse to buy anything from best buy other than games, music and dvds because it's stuff I know i'll never have to return.

Cyrax9
08-12-2002, 10:59 PM
Well as Perfect Stu said, I wound up HAVING to pirate my own ****ing Recovery CD because the Mother ****ers at Alienware won't send me the correct mother **ing Recovery CD!:mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad:

As for Best Buy, I'll beware to avoid going there again as well, I wanted an "Older" VCR and it was discontinued, the guy said the model I wanted (The Sony SLV-N81) was Actually better than the new Sony SLV-N88, and then he tries to sell me the ****ing SLV-N88 any ***ing way! Talk about ignorant stupidity! For the Record, I bought a Factroy refurbished SLV-N81 off of eBay and it's the ebst machine I've evr gotten, anywhere! Take that Best ***ing Buy!

I'm buyong a Panasonic DMR-E20S DVD Recorder/Player Console for my TV, I thought about Geting it form Best Buy or Curcuit City, I'll get it from Curicuit City, now maybe if Sony made a d@mn DVD Recorder/Player Console, I'd buy there's to go with my VCR and new TV that I'm getting, but since they're to lazy wrecking VCR's so that tye Play tapes but dont RECORD them, it's called a VC "R" for a Reason Video Casste RECORDER, if I wanted a player, I'd buy a VCP Video cassette PLAYER, so not only will Panasonic get my money to spite Sony for trying to produce Crap instead of Decent machines, they'll get my Money since they have a superiour product.

I am getting a ony WEGA 27" TV though for my Bedroom, my neighbor Just got the same model form Best Buy because they wouldn't sell him the one he wanted at the Advertised Discount in the d@amn Best ****ing Buy flyer, which was a model up with PIP (the one he has and I'm getting doesn't have PIP), so he's a s p*ssed at them as I am, and I'll order te D@mn TV direct from Sony, they have goot TV's, but Bad DVD-Players and VCR's now that they killed there best model, and Best Buy can screw-off for al I care, they stil owe me a f***ing GCN memory Card that they won't "pay up" on, so I'm done with them unless I have to go back there, hell, I'd rather go tol Wal-Mart for games than Bes buy at this point.

Joeiss
08-13-2002, 12:07 AM
If you people hate Best Buy so much, why do you shop there?


:confused:

PureEvil
08-13-2002, 12:19 AM
Originally posted by Joeiss
If you people hate Best Buy so much, why do you shop there?


:confused:

Yeah, what the hell?

What about going to Walmart or something?

Tombor
08-13-2002, 12:27 AM
Originally posted by Danchastu
Yes good old San Diego and their Gay Mart. Never been to that hellish city since. Still have the nightmares...

Straying WAY off topic there's a place called Gay Mart? Is it a FABULOUSLY Gay Mart? Like Rob Halford Gay? Or just nervous Nellie gay?

Drunk Hobbit
08-13-2002, 12:30 AM
I wouldn't know. Just passed it while in the car.

It's better off not knowing such things anyway.

MasterMind
08-13-2002, 01:59 AM
Right when you walk into the checkout lane with any kind of electronic device or when an employee is trying to make a sale...and remember that they are not on commission (they are supposed to stress this to make you feel better):

Example: Nintendo GameCube

Best Buy Employee:
Hi, did you know that on this Nintendo GameCube we offer a 3 year service plan(brings out pamphlet and shows you the options) for only $$$$. If anything should break or happen within the 3 years all you have to do is bring it back in with your reciept and we will take care of it for you. If we can't repair the item, then we will replace it with new one of equal value. It covers everything that comes in the box including controllers and all cords from normal wear and tear, dust, manufacturer defects and accidents that may occur......blah blah blah.....considering the amount you are paying for this system, the service plan comes out to only this much$$$ per year. Would you be interested in this??


How's that??? Thats how it goes if I remember correctly? I know cause I used to work there. They offered those plans on every little electronic device they had. Even on $10 phones.......who in their right minds would pay $7 for a replacement plan for a $10 phone??? Might as well just get a new one because by the time the phone actually breaks, there are better phones out there for $10.

I'm guessing on some of the more expensive electronics that it might actually be worth getting the service plans because it could end up saving you big $$$ if anything did ever go wrong, but on many of the other electronics, I think they are just out to take you hard earned money.

One more thing.....the employee discounts were :beat: :beat: :beat: :beat: