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View Full Version : I ask a big favor.


Jason1
02-05-2005, 12:11 AM
Ive about had enough of Microsofts bull ****, but im going to try one last ditch effort at getting my questions answered. Seems Hotmail hates me. For some reason, I cant even send them a customer support question because I get an error in that also. So I ask that someone please go to http://support.msn.com/contactus_emailsupport.aspx?productkey=hotmail&ct=eformts and fill out the form for me, and hopefully it will go through for you. Here is what I would like In the blanks.

Name: * Jason Schmidt

Full sign-in name: * stljason1@hotmail.com

Examples: myname@hotmail.com or jane@company.com

What e-mail address would you like a response sent to? * stljason1@hotmail.com


2. So that we may better assist you, please provide as many details as possible about your issue:

For the past couple of weeks, ive been getting an error message when I go to www.hotmail.com. I cant even get to the main page to sign in. The only way for me to sign in is to first sign in through MSN and check my email that way. Here is the error im getting:

"Server Error in '/' Application.
--------------------------------------------------------------------------------

Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".


<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>


Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.


<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>







Service:
MSN Hotmail

Type of issue: * Please select an option: I need something fixed.--Other




To ensure a quick resolution, provide as many details as possible, including the date and time the problem occurred, a description of what you were trying to do, the detailed steps you took that led up to the problem, and details on any error messages that you received. *


Frequency of the issue: *
Please select an option Always present
How do you access your Hotmail account?
Please select an option Web Interface (www.hotmail.com)Who is your ISP?==Other

Type of Internet connection:
Cable Modem
Have you recently installed any new software (if you enter yes please add more comments in the text box above)? NO

GameMaster
02-05-2005, 12:22 AM
I submitted your information two times and here's the message I got:

The requested web page is not available. Please visit the home page:

How about we work together to configure your e-mail to Outlook Express or Mozilla Thunderbird?

In the mean time, I'll keep trying until it works.

Jason1
02-05-2005, 02:08 PM
I submitted your information two times and here's the message I got:

The requested web page is not available. Please visit the home page:

How about we work together to configure your e-mail to Outlook Express or Mozilla Thunderbird?

In the mean time, I'll keep trying until it works.

Welp thats the same message I got. So if its doing that for you too then just screw it. But yea I though about configuring hotmail for outlook express, which is what ive got. How would I go about doing that?

EDIT: After a little fooling around with outlook express, it looks like it says it "no longer" allows access to free hotmail accounts via outlook express. Go figure. Worthless company.

Stonecutter
02-05-2005, 06:46 PM
Want a gmail invite, Jason? I've got a few left.

Jason1
02-07-2005, 08:44 PM
Possibly sometime, but id really rather not lose my hotmail account, ive had it so long and its what everyone knows me by. I appreciate the offer though.